Ask Our Experts!

Did you know?

All of our store colleagues receive top-level training to meet the highest standards in the industry!

Our Expertise

We are proud of our specialist training program, which is unmatched in the health supplement field. Using our "Hive" online training platform, our associates can learn interactively from anywhere in the world.

Our associates are trained to understand product safety and identify contraindications, which allows them to advise on a wide range of health conditions. They can help relieve symptoms and also suggest products to prevent future issues.

Our dedication means our customers can trust they are getting clear, accurate information to make informed choices that suit their needs.

Our training courses progressively build our colleagues' knowledge—from vitamins, minerals, and herbal supplements to sports nutrition, beauty products, and the way our bodies function. This level of expertise ensures that we provide a service unmatched on the high street or online.

Training Program

Our training program is unique to Holland & Barrett, with qualifications specifically focused on the health and wellness industry.

Our commitment to training helps protect our industry standards and supports our colleagues in delivering superior customer care.

Each qualification is validated by Gateway, a government-accredited body that awards vocational qualifications.

Healthy Start & Healthy Essentials:

Gateway Qualifications Level 2 Award in Understanding Holland & Barrett Products and Customer Service.

Healthy Expert:

Gateway Qualifications Level 3 Award in Key Body Systems and the Application of Holland & Barrett Products.

If you have any questions about our products, stop by one of our stores—our associates will be more than happy to assist you.

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